FAQ
Jiannan Machinery has been an intelligent product service provider for over 50 yearsHow to handle the system prompt 'Not a table DBF'?2024-10-09
This issue can also occur during unexpected power outages, illegal shutdowns, or crashes. Only the database file itself is damaged, not the index file. Before we solve the problem, let's first take a look at the structure of a database file. Tak…
How to handle when the system prompts' Operator expired '?2024-10-09
Due to the default one-year work period for operators in the system, if the system administrator does not modify the expiration date when registering the operator, the system will prompt "Operator Expired" when the operator enters the syste…
What if the operator forgets their password?2024-10-09
For the safety of the entire electricity sales system, the operator's password needs to be kept in mind and replaced frequently. But what if I forget my password?
What should I do if I need to sell electricity again after the settlement?2024-10-09
Daily settlement is the settlement of electricity sales data for a day, usually performed before the end of work in the evening. Therefore, as long as the daily settlement operation is performed, the operator cannot perform electricity sales operatio…
What is the reason for the system prompt 'Fatal Error: Database Inconsistency (TODAY)'?2024-10-09
Due to the frequent use of date modification by operators for daily settlement of past dates. This inevitably leads to forgetting to modify the date back to the current day. Once the date is not changed back to the same day before entering the system…
How to modify the electricity meter price? What should be noted when modifying electricity prices?2024-10-09
There are only two ways to modify the electricity price of the 3B meter: one is to use the "write setting card" operation to rewrite the electricity price number by inserting the setting card into the meter, and the meter will be calculated…
What to do if the card is inserted incorrectly?2024-10-09
During the initial installation of the electricity meter, many users may easily insert the wrong setting card into the meter due to insufficient attention to the card or too many setting cards of the same type.
How to change the magnification of a three-phase mutual inductance meter after setting it incorrectly?2024-10-09
This problem is often encountered in practical operation. Sometimes the magnification is set incorrectly when the household is established, and sometimes the transformer needs to be changed from small to large or from large to small, requiring a chan…
0745-2380548
market@hhjnc.com
Hongji Building Changshou Industrial Park Industrial Concentration Zone Mayang Miao Autonomous County Huaihua City Hunan Province